We understand that circumstances may change, and you may need to cancel your subscription. Whether you're a lifetime deal user or a regular subscriber, we've got you covered with a straightforward cancellation process. Let's dive into the details:
1. Lifetime Deal Users:
If you're a lifetime deal user who availed yourself of our special offer, please note that you have a 7-day money-back guarantee. Within this period, if you decide that CodeDesign isn't the right fit for you, you can request a refund by reaching out to our support team. They will guide you through the process and ensure a smooth cancellation experience. However, please be aware that after the initial 7-day window, we are unable to provide refunds for lifetime deal users. If you want a more detailed information, we've published an article on CodeDesign's refund policies here as well.
2. Normal Subscribers:
For those on a regular subscription plan, cancelling is quick and easy. Follow these steps:
- Log in to your CodeDesign dashboard.
- Locate your user avatar in the top right corner of the screen and click on it.
- From the dropdown menu, select "Manage Subscription."
- You will be redirected to the "Stripe" payment platform, which handles our subscription billing.
- Within the Stripe platform, you can easily unsubscribe from CodeDesign.
To ensure that you have full control over your subscription, we've made the whole cancellation process as seamless as possible. If you have any questions or need further assistance, our support team is always ready to help. Simply reach out to us, and we'll guide you through the necessary steps.
Thank you for being a part of the CodeDesign community. We value your feedback and are here to support you on your journey.